New Futures – Your Voice

An Introduction to Communication

The aim of this programme is to help us learn how to communicate effectively by understanding the purpose of communication and the different communication styles we use to convey a message. We will learn how to communicate assertively and what to do when communication is unsuccessful.

Module 1 – Welcome

Module 2 – Introduction to Communication

Module 3 – Communication Styles

Module 4 – Unsuccessful Communication and Anger

  • understand what communication is and the importance of effective communication,
  • understand the different styles of communication and how we all communicate differently,
  • be able to identify your own style of communication and how to be mindful, respectful and assertive when you communicate with others.

In order to have access to the course below, you will need to be registered with us. Find out more how to enrol on how courses: Learn more.

New Futures - Your Voice
Introduction to Communication.
Module 1 Welcome!
How the programme works.
Unit 1 Unit 1 - Getting Started  
Unit 2 Unit 2 - Learner's journal  
Module 2 Introduction to Communication
Learn assertive communication, non-verbal communication and body language, active listening and the negative consequences of unsuccessful communication.
Unit 1 Unit 1 - Introduction to Communication  
Unit 2 Unit 2 - What Is Communication?  
Unit 3 Unit 3 - Why do we communicate?  
Unit 4 Unit 4 - The rules to good communication.  
Unit 5 Unit 5 - How do we communicate?  
Unit 6 Unit 6 - Non-Verbal Communication  
Unit 7 Unit 7 - Tips for improving how we read nonverbal communication  
Unit 8 Unit 8 - Tips for improving how you deliver nonverbal communication  
Unit 9 Unit 9 - Listening Skills  
Unit 10 Unit 17 - The Dos and don'ts of Active Listening  
Unit 11 Unit 11 - Barriers To Communication  
Unit 12 Unit 12 - Give Yourself Time  
Module 3 Communication styles 2
Learn the techniques of clear, effective and assertive communication
Unit 1 Unit 1 - Introduction To Communication Styles  
Unit 2 Unit 2 - Communication Styles  
Unit 3 Unit 3 - More on Communication Styles  
Unit 4 Unit 4 - Case study: Four Errors when Communicating  
Unit 5 Unit 5 - What Communication Style is it? Sara and John  
Unit 6 Unit 6 - What Communication Style is it? Neala and Jillian  
Unit 7 Unit 7 - What Communication Style is it? Janice and Maria  
Unit 8 Unit 8 - What Communication Style is it? Bebhinn and Rachel  
Unit 9 Unit 9 - Assertive Communication (Clear and Direct Communication )  
Unit 10 Unit 10 - The four steps to assertive communication  
Unit 11 Unit 11 - Tips for Communicating Assertively  
Unit 12 Unit 14 - Communication and Our Emotions  
Unit 13 Unit 16 - Tips for Dealing with Stress During Communication  
Module 4 Anger and Feeling Depressed (Optional)
Negative consequences of unsuccessful communication: Anger and feeling depressed.
Unit 1 Unit 1 - Introduction To Anger  
Unit 2 Unit 2 - What is anger?  
Unit 3 Unit 4 - The Stages of Anger  
Unit 4 Unit 5 - How does anger affect the body?  
Unit 5 Unit 6 - Tips on Anger Management  
Unit 6 Unit 7 - How to Communicate When Frustrated or Angry  
Unit 7 Unit 8 - Thank you for taking part in this Programme