New Futures – Your Voice

An Introduction to Communication

The aim of this programme is to help us learn how to communicate effectively by understanding the purpose of communication and the different communication styles we use to convey a message. We will learn how to communicate assertively and what to do when communication is unsuccessful.

Module 1 – Welcome

Module 2 – Introduction to Communication

Module 3 – Communication Styles

Module 4 – Unsuccessful Communication and Anger

  • understand what communication is and the importance of effective communication,
  • understand the different styles of communication and how we all communicate differently,
  • be able to identify your own style of communication and how to be mindful, respectful and assertive when you communicate with others.

In order to have access to the course below, you will need to be registered with us. Find out more how to enrol on how courses: Learn more.

New Futures - Your Voice
Introduction to Communication.
Module 1 Welcome!
How the programme works.
Unit 1 Unit 1 - Getting Started
Unit 2 Unit 2 - Learner's journal
Module 2 Introduction to Communication
Learn assertive communication, non-verbal communication and body language, active listening and the negative consequences of unsuccessful communication.
Unit 1 Unit 1 - Introduction to Communication
Unit 2 Unit 2 - What Is Communication?
Unit 3 Unit 3 - Why do we communicate?
Unit 4 Unit 4 - The rules to good communication.
Unit 5 Unit 5 - How do we communicate?
Unit 6 Unit 6 - Non-Verbal Communication
Unit 7 Unit 7 - Tips for improving how we read nonverbal communication
Unit 8 Unit 8 - Tips for improving how you deliver nonverbal communication
Unit 9 Unit 9 - Listening Skills
Unit 10 Unit 17 - The Dos and don'ts of Active Listening
Unit 11 Unit 11 - Barriers To Communication
Unit 12 Unit 12 - Give Yourself Time
Module 3 Communication styles 2
Learn the techniques of clear, effective and assertive communication
Unit 1 Unit 1 - Introduction To Communication Styles
Unit 2 Unit 2 - Communication Styles
Unit 3 Unit 3 - More on Communication Styles
Unit 4 Unit 4 - Case study: Four Errors when Communicating
Unit 5 Unit 5 - What Communication Style is it? Sara and John
Unit 6 Unit 6 - What Communication Style is it? Neala and Jillian
Unit 7 Unit 7 - What Communication Style is it? Janice and Maria
Unit 8 Unit 8 - What Communication Style is it? Bebhinn and Rachel
Unit 9 Unit 9 - Assertive Communication (Clear and Direct Communication )
Unit 10 Unit 10 - The four steps to assertive communication
Unit 11 Unit 11 - Tips for Communicating Assertively
Unit 12 Unit 14 - Communication and Our Emotions
Unit 13 Unit 16 - Tips for Dealing with Stress During Communication
Module 4 Anger and Feeling Depressed (Optional)
Negative consequences of unsuccessful communication: Anger and feeling depressed.
Unit 1 Unit 1 - Introduction To Anger
Unit 2 Unit 2 - What is anger?
Unit 3 Unit 4 - The Stages of Anger
Unit 4 Unit 5 - How does anger affect the body?
Unit 5 Unit 6 - Tips on Anger Management
Unit 6 Unit 7 - How to Communicate When Frustrated or Angry
Unit 7 Unit 8 - Thank you for taking part in this Programme