New Futures – Your Voice
An Introduction to Communication
The aim of this programme is to help us learn how to communicate effectively by understanding the purpose of communication and the different communication styles we use to convey a message. We will learn how to communicate assertively and what to do when communication is unsuccessful.
Module 1 – Welcome
Module 2 – Introduction to Communication
Module 3 – Communication Styles
Module 4 – Unsuccessful Communication and Anger
- understand what communication is and the importance of effective communication,
- understand the different styles of communication and how we all communicate differently,
- be able to identify your own style of communication and how to be mindful, respectful and assertive when you communicate with others.
In order to have access to the course below, you will need to be registered with us. Find out more how to enrol on how courses: Learn more.
New Futures - Your Voice
Introduction to Communication.
| Module 1 | Welcome! |
|---|---|
| How the programme works. | |
| Unit 1 | Unit 1 - Getting Started |
| Unit 2 | Unit 2 - Learner's journal |
| Module 2 | Introduction to Communication |
| Learn assertive communication, non-verbal communication and body language, active listening and the negative consequences of unsuccessful communication. | |
| Unit 1 | Unit 1 - Introduction to Communication |
| Unit 2 | Unit 2 - What Is Communication? |
| Unit 3 | Unit 3 - Why do we communicate? |
| Unit 4 | Unit 4 - The rules to good communication. |
| Unit 5 | Unit 5 - How do we communicate? |
| Unit 6 | Unit 6 - Non-Verbal Communication |
| Unit 7 | Unit 7 - Tips for improving how we read nonverbal communication |
| Unit 8 | Unit 8 - Tips for improving how you deliver nonverbal communication |
| Unit 9 | Unit 9 - Listening Skills |
| Unit 10 | Unit 17 - The Dos and don'ts of Active Listening |
| Unit 11 | Unit 11 - Barriers To Communication |
| Unit 12 | Unit 12 - Give Yourself Time |
| Module 3 | Communication styles 2 |
| Learn the techniques of clear, effective and assertive communication | |
| Unit 1 | Unit 1 - Introduction To Communication Styles |
| Unit 2 | Unit 2 - Communication Styles |
| Unit 3 | Unit 3 - More on Communication Styles |
| Unit 4 | Unit 4 - Case study: Four Errors when Communicating |
| Unit 5 | Unit 5 - What Communication Style is it? Sara and John |
| Unit 6 | Unit 6 - What Communication Style is it? Neala and Jillian |
| Unit 7 | Unit 7 - What Communication Style is it? Janice and Maria |
| Unit 8 | Unit 8 - What Communication Style is it? Bebhinn and Rachel |
| Unit 9 | Unit 9 - Assertive Communication (Clear and Direct Communication ) |
| Unit 10 | Unit 10 - The four steps to assertive communication |
| Unit 11 | Unit 11 - Tips for Communicating Assertively |
| Unit 12 | Unit 14 - Communication and Our Emotions |
| Unit 13 | Unit 16 - Tips for Dealing with Stress During Communication |
| Module 4 | Anger and Feeling Depressed (Optional) |
| Negative consequences of unsuccessful communication: Anger and feeling depressed. | |
| Unit 1 | Unit 1 - Introduction To Anger |
| Unit 2 | Unit 2 - What is anger? |
| Unit 3 | Unit 4 - The Stages of Anger |
| Unit 4 | Unit 5 - How does anger affect the body? |
| Unit 5 | Unit 6 - Tips on Anger Management |
| Unit 6 | Unit 7 - How to Communicate When Frustrated or Angry |
| Unit 7 | Unit 8 - Thank you for taking part in this Programme |